Cookie Policy
This policy explains how MohChat uses cookies and similar technologies to provide core functionality, keep sessions secure, and improve product quality.
Essential Cookies
Essential cookies are required for core app behavior and cannot be disabled while using the app.
- Sign-in sessions and account authentication
- Security controls such as anti-abuse and request integrity
- Core preferences needed to keep the app stable
Non-Essential Cookies
Non-essential cookies help us understand usage patterns and improve product experience.
- Usage analytics and feature interaction trends
- Quality monitoring for performance improvements
- Experiment metrics to improve user experience
Advertising Cookies
Only if you explicitly accept advertising measurement, we store a random, secure cookie named mohchat_ads_consent for up to 90 days. It links a Google ad click identifier (gclid, gbraid or wbraid) to your first paid website subscription. Free trials, unpaid checkouts and routine renewals are not reported as new paid subscriptions.
- Google receives the ad click identifier, payment value, currency, payment time and a pseudonymous deduplication identifier.
- With acceptance of the updated notice, we also report verified sign-ups and first successful chats as separate, zero-revenue events with their time and pseudonymous event identifier. They are not reported as paid subscriptions. Previous purchase-only consent does not automatically permit these extra events.
- We do not include your email, name, IP address or chat content in this conversion upload. This integration does not enable ad personalization.
- Rejecting or withdrawing consent stops future conversion uploads and removes stored click identifiers for this browser's consent records. Data already sent is subject to Google's retention policies.
For more details about how we handle data, read our Privacy Policy.
Customer source reporting
Support requests and internal signup and payment alerts include account status and basic browser or app and operating-system information. With advertising measurement enabled, we also record campaign labels and the referring domain to explain how a customer found MohChat. We do not include full referring URLs, raw ad click identifiers or device fingerprints in these emails. Untagged visits and app installs without attribution are reported as unknown. Withdrawing measurement prevents this stored attribution being used in future alerts; emails already delivered remain in our support records.
Managing Cookie Preferences
Advertising measurement is optional and is separate from your account's essential cookie setting. Older cookie choices do not automatically enable it. Use these controls at any time; declining does not restrict MohChat access. A separate preference cookie remembers your choice for up to 90 days.
Your accepted measurement choice can follow the secure browser handoff between mohchat.com and app.mohchat.com through a server session. Ad click identifiers are not placed in that handoff URL. This does not grant tracking permission to native apps.
Open MohChatLast updated: September 7, 2026